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what is servicenow tool used for

Introducing ServiceNow Ticketing Tool ServiceNow is a ticketing system for resolving everyday internal IT issues.

ServiceNow Tool was first introduced as ITSM tool used for various IT activities such as asset management, incident management, change management, problem management, Knowledge management, CMDB etc.

It is an ITSM system which handles all … ServiceNow's products can be used to support most workflows because of the wide range of tools the organization offers. ServiceNow is a ticketing tool that processes and catalogs customer service requests.

Its unique delivery model offers a ton of benefits, the majority of which involve saving resources and streamlining solutions delivery. But, now ServiceNow Tool becomes huge and serves lots of ITOM, ITBM applications like Project Portfolio management, Demand Management, Financial Management, … ServiceNow had its roots set in ITSM since 2012. Some common ways the products are used include ticketing systems to manage large-scale projects via on-suite ticketing tools, benchmarking to track progress and predictive modeling to manage workflows. You can raise requests that deal with incidents, changes, problems, and other services using tools like ServiceNow.

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